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俄罗斯空桥货运航空公司招聘信息


作者:外语系 日期:2015-09-24 02:52:00 人气:



岗位:

1. 客服专员 
2. 机场操作 

Company Introduction

 

AirBridgeCargo Airlines

- Parent company - Volga-Dnepr Group: the biggest airlines in Russia and 9th largest cargo Airlines in the world with more than 20 years’ history & over 3000 staff all over the world.

-Winner of the top award “Wings of Russia” during recent 5 years, surpassing Volga-Dnepr to be the biggest airline in Russia.

-13 brand new Boeing 747-8F & 747-400 aircraft mainly occupied in schedule flights operating over 40 flights everyday between Asia and Europe,

-On/offline stations in Hongkong, Shanghai, Beijing, Zhengzhou, ChengDu, Taipei, Japan, Vietnam, Singapore, Moscow, Ulyanovsk, Frankfurt, Amsterdam and USA etc.

 

For more information about AirBridgeCargo, please visit: http://www.airbridgecargo.com/

 

 

公司简介

空桥货运航空公司是全球货运界排名第九的伏尔加-第聂伯航空集团下属的全资子公司,也是俄罗斯最具实力的货运航空公司,自2008年起,连续三届获得俄罗斯最佳货运航空公司称号,目前拥有波音747全货机13架,主要运营亚洲至欧洲、美洲的国际货运业务,其分支机构和营销网络遍布全球。

近年来“空桥货航”在中国的业务发展迅猛,现从中国经俄罗斯直飞欧洲各目的港的航线已有近十条,每周有超过40班,每班平均载量为110吨的运力往返于中国和欧洲大陆之间,是目前中国市场上最主要的国际货运航空公司之一。

 

Operation & Ground Handling Officer

Locations: Beijing

 

岗位职责:

1. 根据《服务标准协议》监督管理第三方地面代理的服务质量,保障机组,飞机,货物的安全。

2. 协调各部门处理突发事件,确保地面服务部生产高效、有序进行,确保航班按时离港

3. 按公司标准和要求检查货物文件,标签及包装。监督管理货物的存储,拼装以及集装器等其它航材的存储和管理4. 根据飞机的重心及各重量限制的要求准确分配货物、邮件等业载的舱位,按标准与规范准确、及时准确绘制配载平衡图

5. 监督进出港航班的货物装卸,保证货物按配载平衡图正确装载,及固定。

6. 监督航班中其他相关工作,如机舱清洁,配餐等

7. 完成收送、交接航班随机业务文件,及时准确的发送相关货物及航班信息到相关站点

8. 完成航班相关文件及报告

9. 完成领导交予的其他任务

 

岗位要求:

1. 大学本科

2. 英语4级以上,具备良好的口语表达能力

3. 欢迎应届毕业生加入,对机场货运操作有一定了解者甚佳

4. 能熟练运用WordExcel等基础软件

5. 乐观向上,有责任心,注重细节,有团队协作精神

6. 有良好的沟通技巧,适应力强,能承受工作压力

7. 有驾照者优先

 

Key tasks & responsibilities:

Ÿ   Supervise and ensure provision of safety and quality services in accordance with Service   

Level Agreement (SLA) to airline’s cargo and loading equipment (Warehouse operations),

as well as to the company’s crew and aircraft (Ramp operations)

Ÿ    Coordinate ground operations and services performed by different suppliers, and ensure

on time departure of aircraft in accordance with flight schedule

Ÿ    Supervise warehouse operations- cargo buildup, handling and storage of ULD and other

materials, processing cargo documents, marking & packaging, transportation of ULD-

loaded cargo to/from ramp- for their compliance with applicable standards and

requirements

Ÿ    Ensure and supervise safe and orderly loading/unloading process, ULD positioning on

board the aircraft in strict accordance with safety regulations, aircraft limitations,

applicable corporate rules and loading priority

Ÿ    Ensure timely and correct capture of cargo and flight related data and information into

airline’s system, perform final check on correctness of data

Ÿ    Prepare and check flight documents and reports

Ÿ    Assist incoming and out coming crews, provide timely and correct information, facilitate

immigration and customs procedures, transportation and accommodation for crew

members in strict accordance with approved standards

Ÿ    Perform additional tasks as may be assigned by shift supervisor and station manager

 

Selection criteria:

Ÿ    Fresh graduates with Bachelor’s Degree

Ÿ    CET at or above Level 4, good command in oral English

Ÿ    General understanding of airport, aircraft, and cargo terminal operations, key principles

of air freight business

Ÿ    Experience in using PC standard Microsoft Office software applications- Word, Excel,

familiarization with Lotus Notes is preferred

Ÿ    Personal qualities- strong sense of responsibility, attention to detail, focus on quality and

improvement, positive and active attitude, good communication skills, adaptability to

changing and challenging work environment, ability to work in team and effectively

contribute to final results, capability to supervise and consistently enforce company’s

standards and requirements

Ÿ    Holder of driving license is preferred

 

PositionCustomer Service Agent

LocationBeijing

 

Key tasks & responsibilities:

Ÿ     Provide support to customers as part of Sales, CS and Marketing effort aimed at delivering company’s product (Schedule Cargo Transportation) in accordance with customers’ requests and expectations, company’s applicable regulations, guidelines and instructions

Ÿ     Ensure ongoing communication with customers, collect information on market activity, trends, players, products and services, solutions; timely report the collected information to regional management

Ÿ     Accept bookings collect detail information on shipments and ensure accurate capture of all shipment related data into the booking system, allocate space to cargo in accordance with pre-booked allotments (BSA), customers’ requests, management instructions and priorities

Ÿ     Monitor the level of cargo allocated to flights, work out optimal scheme of cargo distribution and loading priorities on flights with consideration to weight, dimension, volume, density, destination, and revenue indicators, update Sales on the progress of flight booking

Ÿ     Provide guidance to operations team with regard to positioning of ULDs with cargo on board in accordance with identified priorities

Ÿ     Maintain continuous communication with customers, update information on flights schedule, follow up on status of shipments, trucking movement and other shipment related specifics, monitor the level of overall satisfaction with services of ABC, answer inquiries, handle complaints and pre-claims, collect feedback and clarify company’s requirements, rules and standards to customers in timely and professional manner

Selection criteria:

Ÿ       Bachelor Degree

Ÿ       CET at or above Level 4, good command in oral English

Ÿ       Strong communication skills in both English and Mandarin are essential

Ÿ       Experience in using PC standard Microsoft Office software applications- Word, Excel,       

familiarization with Lotus Notes is preferred

Ÿ       Previous experience in working with customers in service industry is welcome but NOT   

obligatory, entry level candidates with no experience are equally acceptable

Ÿ       Personal qualities- excellent communication skills, strong sense of responsibility, attention to
    detail, focus on quality and improvement, positive and active attitude, agreeable personality,

patience, adaptability to changing and challenging work environment, integrity and ability to

work in team and effectively contribute to final results, combined with well developed critical

thinking and judgment capability 

 

Holly Zhu / 朱文婧 
Regional HR Specialist - Asia & Pacific / 亚太区人力资源专员 
holly.zhu@airbridgecargo.com 
Tel: +86 21 52080011*2265/52080412 
Fax: +86 21 68851498 
www.airbridgecargo.com